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COPA Airlines is flag carrier of Panama. It was founded in the year 1944 and commenced operations in 1947. It has its hub at Tocumen International Airport in Panama City. The carrier also has four focus cities El Dorado, La Aurora, Juan Santamaria and Augusto C. Sandino. These cities are its pivots for domestic and international flights of the airline. COPA is a member of Star Alliance, one of the global alliances of the airline.
COPA Airlines allows free cabin and check-in baggage allowances. The free allowances and charges vary depending on the cabin class booked, the number of check-in bags being carried, frequent flyer membership status and the route of flights.
The first check-in bag is free for all routes and cabin classes passengers. The free allowance is of 1 check-in bag of 50 lbs for economy class and for PreferMember Silver members. Business class passengers are also allowed 1 check-in bag free of weight 70 lbs. All other frequent flyer membership holders are allowed 1 check-in bag of maximum 70 lb weight.
2nd check-in bag is free for certain routes and for Economy Class passengers. It is also free for Business Class travelers and for frequent flyer members. The 2nd bag is chargeable at USD 40 for certain routes. Do call us to know where this is chargeable and where not.
certain routes. Do call us to know where this is chargeable and where not. The 3rd bag is chargeable at USD 175 and for a max weight of 50 lbs. All frequent flyer members except Silver members are allowed a 3rd bag of up to 70 lbs free in check-in luggage. Subsequent bags are chargeable for all, without exceptions.
Cabin baggage allowance depends on frequent flyer membership status. Cabin baggage shall be less than 118 cm in sum of linear dimensions. If oversized, these have to be checked in. Free allowance is 1 cabin bag of 22 lbs for Silver and regular members, irrespective of cabin class of travel. It is 2 bags of 22 lbs each for higher-level members traveling in Executive class and 1 bag of 22 lbs for passengers traveling in Main Cabin class.
COPA Airlines offers different methods of checking in on the flights. These are designed to help passengers save time and remove hassles at airports. Following are the different ways in which passengers can check-in on the airline:
a) Web check-in - This mode of check-in opens 24 hours before and till 1 hour before the scheduled departure time of the flight. Passengers with check-in baggage are, however, required to report to the check-in counter at least 90 minutes before the scheduled flight departure time.
Please note that COPA airline web check-in is not available for certain flights and passengers. Do check with us whether you are eligible for online check-in or not and book COPA airline tickets with us. You get the boarding pass at the end of this process in the email ID you provide.
b) Mobile check-in: Passengers can also check-in using mobile phones by downloading the mobile application of the airline. This way you get the boarding pass on your mobile directly. Some airports may not agree to mobile boarding passes. For such destinations, a paper print of the same is provided at the airport.
c) Check-in Counters: You shall report to the airport check-in counter at least 2 hours prior to the scheduled departure time of the flight for international flights. For domestic flights in Panama and Colombia, you shall be at the counter at least 1 hour before the scheduled departure time of the plane. For flights departing the US, this time is 3 hours and for flights departing Venezuela, the time is 4 hours. Checking in at counters closes 60 minutes before the scheduled departure time of the flight.
d) Self Service kiosks: COPA airlines provides self-service kiosks in some hotels in Panama City. You can use these web stations for checking in.
ConnectMiles is the frequent flyer program of the airline. The program can be joined by filling out an online form. You immediately get the joining benefit of 1000 miles and another 500 miles can be had on the first flight of the airline or any of its alliance partners.
The program is based on the miles flown. So, you earn 1 mile for every mile flown, except on economy promo fares where you only get 50% of miles flown. The airline has award miles, qualifying miles, and qualifying segments for different fare choices.
The ConnectMiles are to be earned on flights of COPA Airlines as well as on flights of Star Alliance and other airline partners. Besides, the airline has hotel partners, car rental companies, cruises, and other products where these miles can be earned. The airline also offers a wide range of Copa Credit Cards which can be used for earning the miles on spends.
Redemption of the ConnectMiles can be done for Award Flights which are of two types-Saver and Standard. These can also be used on Star Alliance Members and other airline partners.
COPA Airlines provides different cabin classes for passengers. You can have all the amenities that you find in airlines in COPA as well. Passengers can have a collection of movies, music, and entertainment. These channels available are in three different languages Spanish, Portuguese, and English. Copa Showpass is the entertainment system of the airline. There is also a special meals service which needs to be ordered at least 24 hours before flight departure time.
COPA airline tickets can be booked for different destinations it reaches on its own or through its partner airlines. The airline connects the destinations in North America, Central America, and Southern America.