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CANCELLATION AND CHANGE POLICIES

All airlines refunds/ future credits are subject to each airline fare rules, procedures and policies.

All the services fees after making a reservation are non-refundable and are subject to change without any prior notice. Government-imposed taxes and fees are subject to change and you will only be charged the final total amount as shown.

As the maximum number of airline tickets is non-refundable. As if the supplier of your ticket rules allows cancellation and refunds and we accepted your request for a refund, you are not a “no show” (most “no show” bookings are not eligible for any kind of waiver from the supplier for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.

Most of the airline tickets and service fees are non-refundable after 24hrs of booking. Cancellation must do over the phone or email only.

There is no specific time period for how long may the requested refund to be processed. Once you provided our customer service agent with your cancellation request then the email sent by the service agent is the notification for you that your cancellation request has been received. This refund/cancellation does not automatically qualify you for a refund. This email only provides an acknowledgment of your request.

On your refund request, we will work with the airline to generate a waiver based on the airline and notify you of the airline's decision. Our services are non-refundable. We totally depend on the airline for the receiving of requested refunds. Once the refund is processed and approved by the airline it may take time to reflect on your bank statement.

The entire procedure of refund may take the time of 30-60 days from the day of receiving the refund request. The airline will charge a penalty for the refund. All the fees of refund are charged per passenger, per ticket basis. These fees will only be assessed if a refund has been authorized by the airline or a waiver has been received and when the airline rules permit such refunds.

Price

All prices displayed on our website are subject to change at any time without prior notice. Airfare is only guaranteed once the purchase has been completed and the tickets have been issued. Airlines and other travel suppliers may change their prices without notice.
If a price increase occurs after you have made a reservation that affects your travel package, we will notify you of the price increase before taking any further steps. However, no price increases will affect your travel package once your reservation has been finalized.
All reservations are non-refundable unless otherwise stated. If you find that you must cancel a reservation for any reason, please contact us. We will do all we can to assist you in this process. However, please be aware that even if your cancellation is allowed and your reservation is thus refundable, it may be subject to an administrative cancellation fee of USD 200.00 per passenger for international flights, USD 300.00 for trans-border flights between the USA and Canada, and USD 150.00 for domestic flights.

For US bookings, even if your ticket is nonrefundable:

• Within the same day at midnight you may cancel your booking, “subject to our cancellation fees”.
• All Airline Basic Economy tickets and Promotion tickets cancellation are not permitted Non-refundable tickets
• All reservations are also non-changeable and non-transferable unless otherwise stated. If you need to make a change to your reservation and that change is allowed, please be aware that such change is subject to a fee of $150.00 per passenger for domestic flights, $200.00 for trans-border flights, and $300.00 for all other flights. There may also be fees or differences in the price charged by any third-party suppliers (e.g., airlines, hotels, cruise lines, etc.) included in your reservation.

Please be aware that once you have made a reservation, name changes are not allowed. If you find you need to change or correct the spelling of a name after you’ve made a reservation, you will have to cancel your original reservation—if allowed—and then make a new reservation with a new flight at the then-current rate using the correct spelling of the name. This will likely incur fees and penalties. Therefore, it is imperative—and your responsibility—to verify the spelling of the names of all passengers before making your reservation.
The rate applied on the date of issuance of the ticket is only valid for a ticket fully utilized and in the sequential order of flight segments on the dates indicated. Improper use may void the ticket and result in the cancellation of the entire trip.
Pricing is displayed in US currency.

Payment and flight information and confirmation

Some banks and credit card companies charge a fee for international transactions. They will appear on your credit or bank card statement as a foreign or international transaction fee. For example, if you make a travel reservation through our website from outside the United States using a U.S. credit card, your bank may convert the payment amount to your local currency and may charge you a fee for the conversion. The amount of the charge appearing on your credit or bank card statement may be in your local currency and different than the purchase amount shown on the billing summary page for the reservation.

In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside the United States.

Booking international travel through our website may be considered an international transaction by the bank or credit card company since Bestfaredeal.com may pass your payment on to an international travel supplier.

Your bank or credit card company determines the currency exchange rate and the amount of the foreign transaction fee on the day it processes the transaction. Please contact your bank or credit card company should you have any questions about these fees or the exchange rate applied to your transaction.

Booking notification: Once your purchase is complete, you should receive an email titled “Booking Notification.” Your booking may provide you with a confirmation number before a ticket has been issued. If this is the case, the booking process is not complete and the fare is subject to change until a ticket is issued.

Once your ticket has been issued, you should receive your electronic ticket.

We strongly recommend that you re-confirm your flight reservation with the airline 24 hours prior to departure for domestic flights, and 72 hours prior to departure for international flights.

 General

 If any of these Terms and Conditions is found by a court or other legal authority to be invalid or unenforceable, the invalid or unenforceable provisions will be stricken. The remaining terms and conditions will remain in full force and effect.

The headings used in these Terms and Conditions are for reference purposes only.

If we take no action in response to a violation by you or others of one or more of these Terms and Conditions, that inaction shall not constitute a waiver of the violated terms and conditions and shall not impair our right to take action in response to subsequent or similar violations.

In this Agreement, the term “website” includes any e-mail bulletins or other content that we provide to you through this website or otherwise initiated from this website.

Governing Law

Should any legal dispute arise concerning the interpretation or application of these Terms and Conditions and/or this Agreement, or should any legal dispute arise because of your use of this website, we will select the applicable legal jurisdiction and venue in our sole discretion.

Site Usage and Ticket Purchase

As per the company’s terms and conditions, a user with an age of 18 years or above has the legal authority to get engage in this website and utilize its services. In case the user is utilizing the service for any other person, then it's the prime responsibility of the user to make him/her understand each and every term and condition of the website that is mentioned for the tickets and rest of the services. You have to take accountability for the reservations made by individuals under your course or control. bestfaredeal.com allows the user to upload the material to the site, however, they have to consent to the laws, principles, and conduct of the site.

Booking Policy

  • The prices displayed on the website consist of all government taxes.
  • In case of an increase in fare of the Air tickets, miscalculation due to server error, payment gateway issue, etc, then bestfaredeal.com is liable to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of the amount should be paid to bestfaredeal.com’s account, just after the communication with bestfaredeal.com.
  • It is mandatory to pay the entire amount prior to the confirmation of your booking.
  • In case the customer wants to get a ticket booked for an infant, then the ideal age must be below 2 years and the customer must have valid document proof of the age. If the age of the infant is 24 months or above then you need to book a separate booking as a child.
  • It is also mandatory that during re-check in the infant must be accompanied by an adult at least 18 years old.

The tickets/bookings issued to the customer shall be governed under the terms and conditions of the respective Airlines/Supplier.

 

Booking Confirmation

Once the customer will get done with the booking procedure, then he/she will receive a confirmation email along with the booking number. Through this confirmation email, the contract in context to the services will come into existence to both customers as well as suppliers. This confirmation email provides all details of your booking. Customers need to check that their booking is correct or not as Travel Supplier’s booking system can make errors, so check it once to proceed with the payment process. In relation to “special Requests,” options are available for (meals, child seat, disabled). Travel suppliers will certainly work on such special requests.

 

Our Fees & Exceptions

Notwithstanding every Travel Supplier's expense and charges, bestfaredeal.com may charge an administration charge as portrayed underneath. All bestfaredeal.com expenses are charged for every individual or per-ticket premise and are non-refundable.

 

Our Booking Fees

Our Fees May Apply To Code Amount

Online Air Transaction Service Fees

On most airfares, a service fee of up to $35◊ is charged per person for all passenger types. **
U.S. Domestic and International Fees $0 to $35

Online Hotel Transaction Service Fees

(per night, per room)
All Hotels Fees up to $32

Online Car Rental Transaction Service Fees

(per rental)
All Car Rentals Fees up to $25

 

Service fees will be converted in your local currency on the payment page.

** Passenger types = Adult, child, senior, infant, student, military.
‡ All transaction service fees are non-refundable and are subject to change without notice.
Government-imposed taxes and fees are subject to change. You will only be charged the final total amount as shown.

Certain exceptions to the above service fees apply:

- Online vacation package booking service fees up to $50 per person.
- Business and First Class Airfares - Service fees are up to $100 per passenger on all passenger
type tickets.
- Multi-city trips - Service fees are up to $100 per passenger on all passenger-type tickets.
- Multi airline trips / Cities with high fraud rates - Service fees are up to $30 per passenger on all
passenger type tickets.
- Our service fees on certain airlines may be up to $35 per passenger

- Contact Center booking service fees: Service fees for contact center bookings
(including complex multi-stop and round-the-world itineraries) may be higher than those charged for bookings made online. These service fees can range from $10 to $200 per passenger.
Contact Center bookings include premium package benefits.

 

Certain exceptions to the above service fees apply:

  • Online vacation package booking service fees up to $50 per person.
  • Business and First Class Airfares - Service fees are up to $100 per passenger on all passenger-type tickets.
  • Multi-city trips - Service fees are up to $100 per passenger on all passenger-type tickets.
  • Multi airline trips / Cities with high fraud rates - Service fees are up to $30 per passenger on all passenger type tickets.
  • Our service fees on certain airlines may be up to $35 per passenger.
  • Contact Center booking service fees: Service fees for contact center bookings (including complex multi-stop and round-the-world itineraries) may be higher than those charged for bookings made online. These service fees can range from $10 to $200 per passenger.
  • Contact Center bookings include premium package benefits.

 

Booking Amendments and Charges

Booking made on bestfaredeal.com may have some charges that are being charged as per the directive of the airline. The charges may vary by flight and booking class. The amendment fee may also vary by airline to airline, flight, and booking class. All changes must be made at least 72 hours prior to the departure date. Time duration can be different from airline to airline, therefore it is advised to cross-check it with customer support for accurate information.

 

Cancel & Exchange

Most of the aircraft tickets are non-refundable. In some situations where the carrier allows cancellation, then a credit might be considered against future tickets by the same traveler on the same airline. The airlines have their own policy of credit termination date, which can’t be utilized after its expiry. So, in case of cancellation, we request customers to examine the limitations with a customer service specialist. Cancellation of tickets must be done before the flight takes off else, we don’t assure or promise any cancellation. If you are already prepared to make a new reservation and wish to utilize the airline credit, then you will be required to bear the difference in the fare if applicable. Such kinds of strategies and policies are made by the management of carriers, which are not in our control.

We can accept refund requests only if the following conditions have been met:

  • You have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds;
  • You are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing); and
  • We are able to secure waivers from suppliers to process this requested cancellation and refund.

We are unable to provide a specific timeline for how long it may take for this requested refund to be processed. All refund requests are processed in a sequential format. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. This notification does not automatically qualify you for a refund. This only provides you with an acknowledgment of your request and provides you with a tracking number. Upon receipt of your request, we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. Our services fees associated with the original travel reservation or booking are not refundable. Please note that we are dependent on the suppliers for receiving the requested refunds. Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. Generally, all suppliers will charge a penalty for a refund. This entire process may take 60-90 days from receipt of your request to receiving credit on your statement. Apart from the airlines and other suppliers refund penalties, bestfaredeal.com will charge a post-ticketing services fee, as applicable. All refund fees are charged on a per-passenger, per-ticket basis. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. If such a refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request, but not our booking fees for the original travel reservation or booking.

 

The company accepts request under some of the guidelines such as follows:

  • If the ticketing fare rules will allow the cancellation of a particular booking, then only a request will be accepted.
  • You should not be a NO SHOW passenger. In case, you are a NO SHOW and you are not allowed to board the airline, then you are not eligible for a refund.
  • If a refund is processed, it maximum takes up to 21 working days.

 

Payment Policy

  • We accept credit cards and debit cards of major countries including the US, Canada, etc.
  • All costs appear in U.S. dollars.
  • We may accept payment into two separate transactions which include Airline Base Fare and Taxes. However, the aggregate sum will be the same as advice to people.
  • Once your payment gets through, the ticket purchased is a guarantee. In case we didn’t get payment, we will notify you within 24 hours.
  • If the credit card details are not approved by our verification department, we won’t process any booking.

 

Visa and Entry Requirements

All customers are advised to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. Reliable information regarding international travel can be found at govt. website and also with the consulate/embassy of the country(s) you are visiting or transiting through. Bestfaredeal.com will not be responsible if proper travel documents are not available and you are denied entry or transit into a Country.
Your transaction with Bestfaredeal.com does not guarantee entrance to the country of destination. Traveler understands that Bestfaredeal.com accepts no responsibility for determining passenger's eligibility to enter or transit through any specific country. Information, if any, given by Bestfaredeal's employees must be verified with government authorities. Such information does not imply responsibility on Bestfaredeal behalf.

 

ETA for Canada

Travelers who fly to or transit through Canada may need an Electronic Travel Authorization (ETA), this is an automated system that allows Canadian authorities to screen passengers before their arrival in Canada and determine the eligibility of visitors to enter Canada and whether such travel involves any security risk.

 

Credit Card Declines

At the time of processing the transaction, the user's credit card declines for various reasons. We endeavor to notify you by e-mail within 72 hours. Please note in any case if your credit card has been declined, the transaction will not be processed. We do not guarantee the fare change and any other booking details. If there is a fare change from the TSP, we provide the user(s) with the alternative options either accept or cancel the booking.

TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE